Logistics Operations Supervisor
3 weeks ago
CDW UK is seeking a Configuration Operations Supervisor to oversee the Supply Chain division.
Key Responsibilities:
- Lead and mentor a team of proficient technicians
- Ensure adherence to processes while identifying areas for enhancement
- Distribute workload effectively and prioritize assignments
- Assist in scheduling project tasks to meet deadlines
- Uphold exceptional housekeeping standards
- Guarantee efficient and cost-effective team operations
- Establish and maintain precise processes
- Advance the Department and Team in alignment with the company's vision
- Collaborate with fellow NDC Team leaders to enhance efficiency
- Maintain outstanding service levels and pinpoint areas for improvement
- Recognize skills gaps and facilitate necessary training
- Conduct quality checks on orders
- Organize meetings and performance evaluations with technicians
Qualifications:
- Demonstrated experience in team leadership
- Proficient in Microsoft Office applications
- Excellent communication and customer service abilities
- Commitment to high standards of Health and Safety and quality
- Understanding of CDW's influence and customer demographics
Preferred Attributes:
- Experience in a dynamic technical setting
- Familiarity with commercial organizational frameworks
- Enthusiasm for the IT sector
- Business management acumen with an emphasis on customer service
Personal Qualities:
- Exceptional organizational and communication skills
- Strong work ethic and dedication
- Ability to motivate and perform under pressure
- Professional, dependable, and proactive
- Attention to detail with the capability to meet deadlines
- Desire for ongoing development and enhancement
- Team-oriented with strong interpersonal skills
- Proactive problem solver with a positive attitude
- Understanding of CDW's objectives and vision
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