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Tech Support Specialist

1 month ago

London, Greater London, United Kingdom IO Associates Full time

Job Description

We are seeking a highly skilled Client Care Specialist to join our team at IO Associates.

The ideal candidate will have a strong background in sales and customer-facing roles, with experience in using CRM systems and automated chatbots.

As a Client Care Specialist, you will be responsible for managing relationships with external third-party providers and ensuring that our clients receive exceptional service.

Key Responsibilities
  1. To provide excellent customer service and support to our clients
  2. To work closely with our marketing and tech teams to identify areas for improvement and develop new systems and processes
  3. To manage relationships with external third-party providers
  4. To maintain accurate records and reports

Salary: £30,000 per annum. If you are a driven and results-oriented individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.