Senior Artist Lead

3 weeks ago


London, Greater London, United Kingdom Shiseido Company, Limited Full time
About the Role

We are seeking a skilled and experienced Senior Artist Lead to join our team at Harrods in London.

Key Responsibilities
  • Develop and implement effective counter event strategies and activity plans focused on new product launches and core focus areas.
  • Build strong relationships with stakeholders, department store managers and staff, as well as external businesses for events and collaborations.
  • Cultivate a proactive presence on social media platforms and represent the NARS brand image and performance guidelines.

Main Performance Indicators:

  • Consistently embody the NARS brand image and performance guidelines in all interactions with customers.
  • Effectively manage virtual tools and services available to customers, including consultations, online masterclasses, and social media communication.
  • Coach Artists on customer behaviors and consumer trends to enhance their skills and productivity.
Requirements and Qualifications
  • Proven experience in leading teams and conducting artistry/service-driven workshops.
  • Strong ability to develop and train Artists on product knowledge, application techniques, and service excellence.
  • Familiarity with shop floor coaching and co-serving to develop skill sets of the artistry team.
Benefits and Salary

The estimated annual salary for this position is £60,000 - £70,000, depending on experience. Additional benefits include:

  • 30 days holiday, increasing with service.
  • Contributory pension scheme with 5% employer contribution.
  • Enhanced parental allowance.
  • Life Assurance up to x2 your salary.

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