Veterinary Practice Administrator
1 week ago
About the Role:
We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Firstvets in Bearsden. As a key member of our practice, you will be responsible for providing exceptional customer service, managing appointments, and ensuring the smooth operation of our clinic.
Key Responsibilities:
- Answering phone calls and booking appointments
- Responding to client queries via phone, in person, and email
- Registering new clients and completing insurance forms
- Dispensing medications and taking payments
- Providing a warm and welcoming experience for clients
Requirements:
- Previous receptionist experience, with veterinary experience a plus
- Resilience and ability to cope with challenging situations
- Excellent communication and customer service skills
- Positive attitude and strong teamwork skills
- Proficiency in Microsoft Office and database management systems
About CVS Group Plc:
CVS Group Plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce. Our success is derived from the passion our people have for animals and for making pets a priority.
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