Veterinary Practice Administrator

1 week ago


Glasgow, Glasgow City, United Kingdom CVS Group Plc Full time

About the Role:

We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Firstvets in Bearsden. As a key member of our practice, you will be responsible for providing exceptional customer service, managing appointments, and ensuring the smooth operation of our clinic.

Key Responsibilities:

  • Answering phone calls and booking appointments
  • Responding to client queries via phone, in person, and email
  • Registering new clients and completing insurance forms
  • Dispensing medications and taking payments
  • Providing a warm and welcoming experience for clients

Requirements:

  • Previous receptionist experience, with veterinary experience a plus
  • Resilience and ability to cope with challenging situations
  • Excellent communication and customer service skills
  • Positive attitude and strong teamwork skills
  • Proficiency in Microsoft Office and database management systems

About CVS Group Plc:

CVS Group Plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce. Our success is derived from the passion our people have for animals and for making pets a priority.


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