IT Infrastructure Support Specialist

4 weeks ago


Exeter, Devon, United Kingdom Met Office Full time £25,606

As an IT Infrastructure Support Specialist at the Met Office, you will play a vital role in ensuring the secure delivery of our Windows-based IT systems and services. With a focus on supporting users, carrying out changes, and resolving technical issues, this is an excellent opportunity to develop your skills and knowledge in a dynamic and forward-thinking organization.

The ideal candidate will have experience with Microsoft Operating Systems support (Windows 10/11, Windows Server 2016/2019/2022) and Active Directory tools (ADUC, Group Policy, AD Object Management). They will also be knowledgeable about ITSM Tool exposure/usage for Incident Management and change management, as well as Intune and other MS365 platforms.

This full-time position offers a competitive salary of £25,606 per annum, plus annual leave starting at 27.5 days. You will also have access to discounted shopping, inclusive of retail, leisure, and lifestyle brands.

We are looking for someone who is logical, methodical, and detail-oriented, with a passion for learning and solving technical problems. If you share our values and are eager to make a difference, we encourage you to apply.

The Met Office is accredited as a 'Great Place to Work UK' and has achieved a place on both the UK's 'Best Workplaces in Tech' and 'Best Workplaces for Women' lists. This is a temporary position until July 2026, but there is potential for it to develop into an opportunity to join our Graduate Development scheme once you have completed your University studies.

  • Patching our Windows server and endpoint devices
  • Remediating issues relating to patching
  • Proactively reviewing the Incident and Task queues and taking ownership of issues as appropriate
  • Responding to customers and colleagues promptly and keeping them informed
  • Prioritizing support requests effectively and to the appropriate level of urgency/impact


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