Key Account Manager

4 weeks ago

Newbury, West Berkshire, United Kingdom SIG plc Full time
Job Title: Key Account Manager

As a Key Account Manager at SIG plc, you will play a crucial role in expanding our range of products and securing new opportunities while enhancing profit return. You will be responsible for developing and maintaining account plans for designated key accounts and maintaining clear records of client interactions using SIG E systems.

Key Responsibilities:
  • Ensure high levels of customer satisfaction by being the first port of call for customers, learning about their requirements, and creating and owning account plans for designated key accounts.
  • Maintain the health of key accounts by maintaining and developing account size, cross-selling product types, and influencing customer buying habits.
  • Work to increase the contribution of each account through negotiating favourable terms, influencing customers to move towards more profitable product mixes, and enhancing the profit return within this sector.
  • Support the development of people by working with Branches to ensure Key Account customer requirements are met, interfacing with trading teams and inventory teams on regional product priorities, project orders, and special requests.
Requirements:
  • An experienced individual with an extensive track record in a business-to-business sales role within the construction industry, preferably in the Roofing Market.
  • Experience of successfully selling at Director/MD/Board level is a key requirement.
  • Demonstrable track record of achieving budgets and targets.
  • A strong Customer Focus and in-depth understanding of operations and sales processes.
  • Proven Sales and Negotiation ability.
  • A good listener, who is highly motivated to deliver results.
  • Personally well-Organised, a good Planner with structured Problem Solving and Decision Making ability.
  • Must be IT literate, with a good working knowledge of Microsoft Word, Excel, and PowerPoint.
  • Experience of using a web-based CRM system is desirable.
  • There will be extensive travel with the role, therefore a driving licence is required.
What We Offer:
  • Competitive salary with annual pay award and staff recognition schemes.
  • Great work-life balance, with sociable working hours.
  • 25 days holiday + 8 bank holidays. Company closed during Christmas period.
  • A great pension, with SIG contributing up to 7.5% and up to 4x life insurance.
  • Money saving with retail discounts via colleague portal.
  • Cycle to Work scheme.
  • Share Incentive Scheme.

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

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