Courier Delivery Specialist

2 weeks ago


Aberdeen, Aberdeen City, United Kingdom Royal Mail Full time

About the Role:


We are seeking a skilled and dedicated Courier Delivery Specialist to join our team at Royal Mail. As a key member of our delivery network, you will be responsible for delivering parcels across various locations in our assigned area.



Your Key Responsibilities:



  • Deliver parcels efficiently and safely, adhering to our high standards and quality control measures.
  • Utilize route-planning technology tools to optimize your daily workload and ensure timely deliveries.
  • Interact with customers professionally, providing excellent service and resolving any issues that may arise during the delivery process.
  • Maintain accurate records and reports, ensuring seamless communication with our internal teams.
  • Stay up-to-date with company policies, procedures, and operational requirements to maintain our high standards.


Requirements:



  • You hold a full UK manual driving license with no more than 6 penalty points.
  • You have excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
  • You possess a strong commitment to delivering exceptional customer service and maintaining a positive attitude under pressure.
  • You are comfortable working varied hours, including afternoons and early evenings, and are willing to adapt to changing circumstances.


What We Offer:


We provide a comprehensive compensation package, including a salary that is 10% above the market average in our sector, paid monthly at an hourly rate of £12.54. Additionally, we offer overtime pay at 1.25 times the normal hourly rate, 22.5 days of holiday (rising with length of service), and a range of other benefits designed to support your well-being and career growth.



Benefits Overview:



  • Market-leading pay and benefits, reflecting our commitment to excellence and employee satisfaction.
  • Ongoing training and development opportunities, empowering you to advance your career within the organization.
  • A supportive work environment, prioritizing employee well-being and offering access to resources and services to promote mental and physical health.
  • An inclusive culture, embracing diversity and promoting equal opportunities for all employees.


Earned Salary: £25,415.20 per annum


Please note that this calculation is based on a 40-hour workweek, with an assumed 52-week year.



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