Technical Field Service Specialist

4 days ago


Cambridgeshire and Peterborough, United Kingdom nGenium Full time

Job Description:

nGenium's client, a leading manufacturer of chemistry equipment, is seeking an experienced field service engineer to deliver end-to-end service solutions in the Cambridgeshire area.

The ideal candidate will be responsible for the installation and commissioning of high-tech chemistry equipment, performing maintenance, service, and repair to OEM guidelines, building relationships with clients, and providing technical support via phone calls and email.

A suitable candidate should possess a solid understanding of mechanical and electrical systems, at least 2 years of experience in field service working on laboratory, scientific, or medical equipment, a full clean driving license, and unrestricted right to work. An educational background in a scientific or engineering field is also desirable.

Key Responsibilities:

  • Installation and commissioning of chemistry equipment
  • Maintenance, service, and repair to OEM guidelines
  • Building client relationships and delivering excellent customer service
  • Providing technical support via phone calls and email

Requirements:

  • Solid understanding of mechanical and electrical systems
  • At least 2 years of field service experience working on laboratory, scientific, or medical equipment
  • Full clean driving license and unrestricted right to work
  • Educational background in a scientific or engineering field

Salary: £38,000 - £46,000 per annum, dependent on experience.



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