Senior Meeting

1 week ago


Gerrards Cross, Buckinghamshire, United Kingdom The Bull Hotel Full time
About The Bull Hotel

We are seeking an experienced Meetings and Events Coordinator to join our Revenue Team at The Bull Hotel in Gerrards Cross. As a key member of our team, you will play a crucial role in providing exceptional service to our guests and driving revenue growth.

Key Responsibilities
  • Process all enquiries for conferences and functions, ensuring client needs are met while maximizing revenue and profits.
  • Record and process bookings, cancellations, and amendments in the M&E computer system, maintaining the highest quality and standards.
  • Communicate client needs through weekly function sheets and amendments, providing consistent and effective communication with operational teams.
  • Fulfill business gaps when Food and Beverage Outlets are not booked.
  • Take bookings for accommodation and facilitate a smooth booking process to meet client needs.
  • Attend daily/weekly business meetings to coordinate smooth operations across departments.
  • Conduct show-rounds for potential clients and facilitate booking coordination for Food and Beverage Outlets and Rooms.
  • Ensure test calls/emails are handled in line with company standards.
  • Produce and present the weekly M&E forecast in the absence of the Revenue & Events Office Manager.
  • Maintain client database and build relationships with existing meetings and events clients, developing new clients.
Requirements
  • Degree in Hospitality, Event Management, or Tourism.
  • At least one year's experience in meeting and events coordination in a quality hotel or event company with multiple meeting rooms.
  • Telesales experience with reactive and proactive sales skills.
  • Computer skills with experience of Event Management Diary and Opera.
  • Previous room reservations experience.
  • Self-motivation, passion for sales, and achieving targets.
  • Excellent attention to detail and administration skills.
  • Excellent presentation, communication, and interpersonal skills with a professional manner.
  • Flexibility to work 5 days a week, with occasional evening and Saturday shifts.
What We Offer
  • Wagestream - flexible access to earned wages and financial coaching.
  • Paid day off for your birthday.
  • 24/7 Employee Assistance Programme for you and your family.
  • Saroving Rewards for exceptional guest service.
  • Employee appreciation events.
  • Family and Friends Accommodation rates and employee F&B discounts at all hotels in the group.
  • Opportunities for training and development and recognizing your potential.


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