Trainer
4 weeks ago
We are seeking a skilled Trainer to support the delivery of individual and group training/assessment sessions across our End of life services estate.
As a Trainer, you will be responsible for supporting the delivery of engaging virtual and classroom-based training sessions to all End of life services colleagues.
Your key responsibilities will include:
- To support and deliver engaging virtual and classroom-based training sessions to all End of life services colleagues.
- Facilitate new starter training on a one-to-one basis, in person and remotely.
- Carry out regular colleague assessments of key skills to mitigate skill fade and ensure a consistent high standard approach to our service delivery.
- To provide short notice training support where a skills gap has been identified, following a management request or adverse event.
- To support and engage with the Academy design team to enhance and develop training courses.
- Maintain standards in line with industry compliance, company policies, statutory legislation, internal KPI's, and the Funeral Director's code.
- Spend a minimum of 10% working within the End of life services operation in order to consolidate personal skills.
The ideal candidate will have:
- IT literate and a competent user of MS Office
- Great communication skills with the ability to adapt to different learning styles
- Organised with strong attention to detail
- High level of understanding, empathy, and compassion
- Confident in delivering training in group settings or on a one-to-one basis.
- Passionate about learning and teaching
- Willingness to learn and understand Funeral industry
- Full valid UK driving licence and the use of a car
In return, we offer:
- Salary of £25,
- 31 days of annual leave (incl bank holidays) increasing to a maximum of 36 days after 10 years' service
- 20% discount in stores
- Healthcare cash plan
- Share incentive plan
- NEST pension
- Opportunities to develop your skills through apprenticeships and our own in-house training & development programmes
If you are a motivated and experienced Trainer looking for a new challenge, please apply.
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