Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our Nike Retail Team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and product knowledge to our customers.
You will work closely with a talented team of individuals who are passionate about sports and fashion. You will assist retail leads and floor managers in training new employees, support store departments, and recommend products to reach sales targets.
You will also have the chance to improve your knowledge via tools and training courses, and inform consumers and new teammates about NIKE products and services. In return, you can expect a competitive salary of £9-10 per hour, a supportive team that values Diversity, Equity & Inclusion, and opportunities for career growth and development.
Key Responsibilities:
- Deliver exceptional customer service and product knowledge to customers
- Assist retail leads and floor managers in training new employees
- Support store departments and recommend products to reach sales targets
- Improve knowledge via tools and training courses
- Inform consumers and new teammates about NIKE products and services
Requirements:
- Customer service and/or retail experience preferred
- Effective communicator and collaborative teammate
- Demonstrated ability to apply product sales techniques
- Flexible scheduling and availability to work retail hours
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