Network Infrastructure Specialist

4 weeks ago


Bolton, Bolton, United Kingdom SF Recruitment Full time

Network Operation Centre Engineer (NOC) Role Overview

We're working with a leading security solutions company who require a skilled NOC Engineer to join their team in Bolton. This opportunity showcases their success and provides a chance to work with cutting-edge Cyber Security clients. The role comes with a competitive salary.

Key Responsibilities:

  • Provide remote support while identifying issues affecting client systems and services.
  • Provide 2nd line diagnosis and serve as an escalation route within the NOC for Tier 1 and Tier 2 support functions.
  • Proactively monitor and manage services to all customers ensuring consistent compliance to company processes, procedures, and standards.
  • As part of the team, you will be responsible for vulnerability management of Managed Service Customers using ITL tools and arranging maintenance windows with clients.

Requirements:

  • A combination of technical skills and experience in NOC operations.
  • Ability to work in a hybrid environment and provide remote support.
  • Familiarity with ITL tools and change management processes.


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