Professional Support Specialist
3 days ago
Job Summary
beBee Professionals seeks a Professional Support Specialist to provide top-notch support to our customers in Blackburn, UK. The ideal candidate will possess excellent communication skills and the ability to resolve issues efficiently.
Main Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Offer accurate product and service information.
- Address customer complaints and concerns effectively.
- Process customer orders and maintain account details.
- Record customer interactions and track follow-up tasks.
- Work closely with internal teams to ensure customer satisfaction.
- Perform administrative duties as required.
Necessary Qualifications:
- Previous experience in a customer-facing role is beneficial.
- Exceptional communication and problem-solving abilities.
- Capacity to handle high call volumes while maintaining focus on detail.
- Proficiency in Microsoft Office and CRM software.
- Ability to work both individually and collaboratively.
- Flexibility to work varied shifts, including weekends.
Remuneration Details:
- A competitive annual salary (£24,000 - £30,000) with performance-related bonuses.
- Pension plan and health insurance benefits.
- Ongoing professional development opportunities.
- An inclusive work environment with defined career advancement possibilities.
- Flexible working arrangements.
About Our Organisation
We strive to create a motivating work environment where individuals can excel and grow. If you are committed to providing outstanding customer service, please submit your application.
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