Professional Support Specialist

3 days ago


Blackburn, Blackburn with Darwen, United Kingdom beBee Professionals Full time £22,000 - £28,000

Job Summary

beBee Professionals seeks a Professional Support Specialist to provide top-notch support to our customers in Blackburn, UK. The ideal candidate will possess excellent communication skills and the ability to resolve issues efficiently.

Main Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Offer accurate product and service information.
  • Address customer complaints and concerns effectively.
  • Process customer orders and maintain account details.
  • Record customer interactions and track follow-up tasks.
  • Work closely with internal teams to ensure customer satisfaction.
  • Perform administrative duties as required.

Necessary Qualifications:

  • Previous experience in a customer-facing role is beneficial.
  • Exceptional communication and problem-solving abilities.
  • Capacity to handle high call volumes while maintaining focus on detail.
  • Proficiency in Microsoft Office and CRM software.
  • Ability to work both individually and collaboratively.
  • Flexibility to work varied shifts, including weekends.

Remuneration Details:

  • A competitive annual salary (£24,000 - £30,000) with performance-related bonuses.
  • Pension plan and health insurance benefits.
  • Ongoing professional development opportunities.
  • An inclusive work environment with defined career advancement possibilities.
  • Flexible working arrangements.

About Our Organisation

We strive to create a motivating work environment where individuals can excel and grow. If you are committed to providing outstanding customer service, please submit your application.



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