Luxury Retail Sales Expert

1 week ago


London, Greater London, United Kingdom ghd Full time

About the Role:

As a luxury retail sales expert, you will be responsible for delivering exceptional customer experiences and driving sales in our high-end retail environment. You will have a strong understanding of our products and be able to confidently share your knowledge with customers, creating opportunities for theatre and 'play' in-store. Your goal will be to ensure that customers purchase the best tool for them, providing unrivalled customer service and creating a luxury shopping experience.

Your Key Responsibilities:

  • Confidently share product knowledge with customers, creating opportunities for theatre and 'play' in-store.
  • Ensure customers purchase the best tool for them, providing unrivalled customer service.
  • Actively engage with customers, conducting and encouraging effective sales floor product demonstrations.
  • Ensure the visual and luxury presentation of the retail concession is always maintained to the highest standard.
  • Support your Regional Manager and wider team to deliver brand growth.

What We Offer:

  • Discretionary uncapped commission structure, paid monthly.
  • 33 days holiday a year (pro-rata for part-time positions).
  • Day off to celebrate your birthday.
  • Generous discount on ghd products.
  • Enhanced parental leave pay.
  • Reward programs, such as recommend a friend bonuses and discretionary incentive schemes.

About Us:

ghd is a leading hair styling brand, renowned for pioneering innovation and superior performance. We empower lives with the power of a good hair day, and our Brand Ambassadors are at the forefront of delivering this experience. If you're passionate about luxury retail and committed to delivering best-in-class customer experiences, we want to hear from you.



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