Pest Control Professional

3 weeks ago

London, Greater London, United Kingdom CRA GROUP LIMITED Full time
Job Title:
Pest Control Professional

About the Role:

We are seeking an experienced Pest Control Professional to join our team at CRA GROUP LIMITED. As a key member of our Pest Control team, you will be responsible for providing a modern pest control service to clients, ensuring that practices are up to date with new industry developments and legislative changes.

Job Summary:

Pest Control Professionals work within an urban environment, delivering all pest control work activities. They have a strong understanding of relevant legislation and codes of practice in H&S, pest control, and can interpret work instructions, both written and verbal, and implement them. They are able to determine when an infestation requires a more detailed investigation or treatment and can formulate practical solutions to problems given the constraints of the situation.

Key Responsibilities:

- To competently identify the nature of an infestation and the most appropriate treatment/ management techniques.
- To carry out treatments and management techniques for infestations including traps, culls, deterrents, pesticides and biocides safely and humanely, in line with The British Pest Control Association (BPCA) Code of Practice.
- To survey properties, internally and externally, including drains, and make recommendations for further repair works or structural considerations to overcome future infestations and mitigate the risk of spread between dwellings.
- To carry out proofing work to control and prevent infestations, ensuring materials and techniques used are in line with housing fire safety guidance and Construction (Design and Management) Regulations 2015.
- To use, prepare, store and transport pesticides in line with COSHH regulations; ensuring that substances hazardous to health are properly controlled.
- To collect payments for services from customers in accordance with unit procedures and financial regulations;
- To provide advice to other council officers, members of the public, contractors, community groups and all stakeholders on pest control issues;
- To produce accurate written records of site visits in report format such that the council can easily evidence that works have been completed to the required standard and quality in court proceedings.

Requirements:

- To understand issues around the delivery of all pest control work activities in an urban environment and evidence of continued professional, managerial and personal development, within the relevant discipline;
- Understanding of relevant legislation and codes of practice in H&S, pest control;
- To understand how the principles of Equality Act and Public Sector Equality Duty impact on all work duties;
- To understand the basic safeguarding procedures and protocols for children and adults at risk;
- Experience in providing pest control advice to clients;
- Experience of working with baits, traps, poisons and pest control equipment;
- Experience of working effectively both independently and as part of a team;
- Ability to handle, prepare and lay poison baits or spray insecticides, keeping yourself and others safe;
- Ability to use technology equipment in line with the duties of the post;
- Ability to prepare reports and maintain records of visits and actions carried out in relation to pest control and animal welfare duties;
- Ability to interpret work instructions, both written and verbal, and implement them;
- Ability to determine when an infestation requires a more detailed investigation or treatment;
- Ability to formulate practical solutions to problems given the constraints of the situation;
- Ability to respond to the needs of customers diplomatically and sensitively, and to deal with issues calmly, effectively and with a high degree of professionalism and integrity;
- Ability to act as coach and mentor to trainees and newly qualified colleagues.

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