Cloud Computing Support Specialist

3 weeks ago


Eastleigh, Hampshire, United Kingdom Amazon Full time
Cloud Computing Support Specialist

Amazon Web Services (AWS) is seeking a highly motivated and experienced Cloud Computing Support Specialist to join our team. As a Cloud Computing Support Specialist, you will be responsible for providing technical support and guidance to customers who are using AWS cloud services.

Key Responsibilities:
  • Provide technical support and guidance to customers who are using AWS cloud services
  • Investigate and resolve customer issues related to AWS cloud services
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Develop and maintain technical documentation and knowledge base articles
Requirements:
  • Hands-on experience with Windows Server Admin 2012/2016/2019 or a Windows Centric technology stack
  • Understanding of networking basics
  • Ability to participate in an on-call rotation
Preferred Qualifications:
  • Bachelor's Degree in Systems Engineering, Computer Science or related field
  • Experience using BASH, Powershell or other modern scripting language
  • Knowledge of TCP/IP networks and architecture
  • Knowledge of configuration management systems such as: Puppet, Chef, Ansible, or related systems

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.



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