Contract IT Professional
4 days ago
We are currently seeking a highly skilled Contract Second Line Support Engineer to join our Technical Support team in Berkshire.
This exciting opportunity offers a competitive daily rate of up to £180 outside IR35, making it an attractive option for experienced professionals.
As an SC cleared support professional, you will be responsible for handling technical support incidents, requests, and changes, working closely with our team to provide timely and effective solutions.
The ideal candidate will have a strong understanding of MS Cloud, Azure, O365 fundamentals, Active Directory administration, and use of ITSM toolsets.
Key Responsibilities- Handle technical support incidents, requests, and changes
- Collaborate with the team to provide timely and effective solutions
- Utilise knowledge of MS Cloud, Azure, O365 fundamentals to resolve technical issues
Please note that SC clearance is mandatory for this position.
We are looking for someone who is ready to start immediately.
Requirements- SC clearance
- Knowledge of MS Cloud, Azure, O365 fundamentals
- Active Directory administration
- Use of ITSM toolsets
- Strong Customer service skills, both written and verbal
- Understanding of ITIL
- Strong attention to detail
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