Network Support Engineer

5 days ago

Watford, Hertfordshire, United Kingdom Audio Visual Recruitment Ltd Full time
Network Support Engineer

We are seeking a skilled and dedicated Network Support Engineer to join our dynamic IT and network operations team. The ideal candidate will be responsible for configuring, installing, and basic troubleshooting of our network infrastructure.

Key Responsibilities
  1. Configure and install various network devices based on Cisco and Juniper.
  2. Implement network security measures to protect against cyber threats.
  3. Monitor and maintain network performance through NMS and cloud system.
  4. Diagnose and resolve network hardware, software, and configuration issues.
  5. Perform regular network updates, upgrades, and backups.
  6. Conduct network troubleshooting to diagnose and resolve connectivity issues.
  7. Respond to network-related service tickets and ensure timely resolution.
  8. Collaborate with other IT team members to support overall IT infrastructure.
  9. Generate regular reports on network performance, incidents, and resolutions.
Qualifications

Education:

  1. Bachelor's degree preferred in Computer Science, Information Technology, or a related field, or A Level IT, BTEC in Computing.
  2. Relevant certifications (CCNA, JNCIA, CompTIA Network+) are desirable.

Experience:

  1. Minimum of 3 years of experience in network support, administration, or engineering.
  2. Proven experience with network protocols, services, and standards (TCP/IP, DNS, DHCP, OSPF, BGP, EVPN, VXLAN, IPSec, SSLVPN).
  3. Technical knowledge in network security with FortiGate/Juniper SRX.
  4. Hands-on experience in Wireless networking using 4G/5G and Wi-Fi.
  5. Experience supporting networks for a large multi-site organization.
  6. Proficient in Linux-based Servers and services.
  7. Practical experience of network protocols.
  8. Technical knowledge of multi-vendor network systems hardware including Juniper, Cisco, Ubiquiti, Draytek, Microsoft, MikroTik, Dell.
  9. Knowledge of both on-premises data center and cloud environment.
  10. Minimum technical knowledge on Network automation & Scripting.

What We Offer

  1. Competitive salary and benefits package.
  2. Opportunities for career growth and professional development.
  3. Collaborative and dynamic work environment.
  4. Recognition and rewards for outstanding performance.

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