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Operational Support Assistant
2 months ago
About the Role
We are seeking a highly motivated and organized individual to join our team as an Operational Support Assistant at University Hospitals Birmingham NHS Foundation Trust. This is an exciting opportunity to work in a dynamic and fast-paced environment, supporting the operational side of our Urology Department.
Key Responsibilities
- Provide administrative support to the department, including managing schedules, coordinating meetings, and maintaining accurate records.
- Communicate effectively with a wide range of stakeholders, including staff, patients, and visitors, demonstrating excellent customer service skills.
- Work collaboratively with the senior management team to ensure the smooth operation of the department.
- Manage and prioritize a demanding workload, requiring attention to detail and the ability to work under pressure.
- Develop and maintain knowledge of Trust IT systems and Microsoft Office packages, including Word, Excel, and Outlook.
Requirements
- Good general education, including English and Maths A-C.
- Business Administration NVQ or equivalent experience in an administrative environment.
- Level 3 or equivalent experience in an administrative role.
- Excellent communication and customer service skills.
- Good keyboard and IT skills.
- Ability to work under pressure and manage a demanding workload.
- Ability to travel to multiple sites.
About Us
University Hospitals Birmingham NHS Foundation Trust is a leading NHS Foundation Trust in the UK, recognized for our commitment to delivering high-quality patient care and excellent staff experience. We are dedicated to creating a kind and inclusive environment, where every voice is heard and every individual can reach their full potential.
