IT Infrastructure Specialist
3 weeks ago
Nestled in the heart of Nottingham, this vibrant retail company boasts a workforce of over 2,000 dedicated professionals. Renowned in the industry for its unwavering commitment to innovative technology solutions, this established business is at the forefront of transforming operations and enhancing customer service.
Job DescriptionYou will be a key player in our IT infrastructure team, reporting to the IT Infrastructure & Security Manager. Your role is crucial in supporting and maintaining our network and server infrastructure, ensuring optimal uptime and compliance with IT policies.
Responsibilities- Provide comprehensive IT support across all locations, including Stores, Head Office, and Technical Centre, with 24/7 on-call service for critical issues.
- Lead proactive maintenance, system monitoring, backups, and capacity planning for over 1,500 servers and 1,700 network devices in on-premises, cloud, and hosted environments.
- Collaborate closely with global IT teams and coordinate 2nd and 3rd line support as per ITIL standards, ensuring efficient incident resolution.
- A degree in a related technical discipline.
- Experience with network protocols and management systems.
- Detailed knowledge of best practices for managing server infrastructure.
- Skills in network security systems and data backup solutions.
- Excellent communication skills.
Earn an estimated salary between £50,000 and £60,000. Enjoy a comprehensive benefits package that supports your well-being.
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