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Delivery Professional with Excellent Customer Service

1 month ago

Lancing, West Sussex, United Kingdom Royal Mail Group Full time

Delivering Great Experiences for Our Customers



We are seeking a dedicated and motivated Delivery Professional to join our team. As a key member of our delivery operations, you will play a vital role in ensuring our customers receive their mail and parcels on time.



This is an exciting opportunity to work for a company that values customer service and community involvement. You will be responsible for delivering mail and parcels across various locations, interacting with customers, and providing excellent service.



About the Role:




  • Deliver mail and parcels to residential and business addresses
  • Interact with customers to provide excellent service and resolve any issues
  • Work independently and as part of a team to achieve delivery targets
  • Operate a vehicle safely and efficiently
  • Adhere to company policies and procedures


What We Offer:




  • A competitive salary of £12.54 per hour, paid monthly
  • Overtime paid at 1.25 x the normal hourly rate
  • 22.5 days holiday, rising with length of service (pro-rata)
  • Full uniform provided
  • Company pension scheme with competitive contribution rates
  • Opportunities for career development and training
  • Excellent family-friendly support, including enhanced maternity pay and paternity leave
  • Access to employee discounts and benefits


Requirements:




  • A strong sense of community and pride in your work
  • Ability to work independently and as part of a team
  • Good communication and interpersonal skills
  • Valid UK manual driving licence with no more than 6 penalty points


Join Our Team:



If you are a motivated and customer-focused individual who is passionate about delivering great experiences, we encourage you to apply for this exciting opportunity.