Chief Legal Technology Officer

5 days ago

London, Greater London, United Kingdom Bupa Full time
About the Role

Are you a skilled leader with expertise in legal technology? We are seeking a Chief Legal Technology Officer to join our team at Bupa.

Salary: £85,000 - £110,000 per annum, depending on experience

Job Description

We are a health insurer and provider, driven by a purpose to help people live longer, healthier, happier lives and make a better world. Our people are all passionate about delivering exceptional experiences for our customers, and we're looking for someone who shares this passion.

As Chief Legal Technology Officer, you will be responsible for leading the transformation of our legal operations through innovative technology solutions. You will lead key processes such as legal spend, reporting, and horizon scanning, while developing and maintaining automation solutions using Power Automate and chatbot technologies.

You will collaborate with tech teams to create and manage custom apps with Power Apps, optimize data reporting with Power BI, and enhance legal intranet spaces on Workvivo and SharePoint. Additionally, you will champion our Legal Lab innovation program and research AI solutions to improve legal service delivery and operational efficiency.

Your Key Responsibilities

  • Lead and deliver on legal operation activities, including key processes such as legal spend, legal reporting, and horizon scanning.
  • Develop, implement, and actively manage/maintain automation solutions to streamline legal processes and improve operational efficiency using native technologies like Power Automate and available chatbot solutions.
  • Work closely with tech teams to create and actively manage/maintain custom apps using Microsoft Power Apps to support the needs of our Legal community of teams; also helping to optimise, manage, and maintain existing Power Platform solutions to ensure performance and scalability.
  • Design, manage, and maintain dashboards and reports using Power BI to provide insights and analytics.
  • Help improve, manage, and maintain the design and content of legal intranet spaces on Workvivo and SharePoint.
  • Collaborate with legal team members to document processes, identify opportunities for process improvements, and capture requirements.
  • Chair and champion our Legal Lab (legal innovation programme) providing input and advice on submitted ideas to help the Legal Lab committee evaluate ideas effectively.
  • Research, investigate, and deliver AI solutions to enhance legal service delivery, customer experience, and legal operations.

What We're Looking For

  • A strong understanding of contract management systems and experience using Contract Express and HighQ.
  • Developing, testing, and implementing solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI).
  • Knowledge and ability to integrate Power Platform solutions with other Microsoft services (e.g., SharePoint, Dynamics 365) and third-party applications.
  • Experience with Microsoft 365 services (e.g., SharePoint, Teams, Dynamics 365).
  • Proficiency in developing and maintaining SharePoint sites and intranet solutions like Workvivo.
  • A strong understanding of M365 and office applications, particularly Excel.

Our Benefits Package

  • 25 days holiday, increasing through length of service, with option to buy or sell.
  • Bupa health insurance as a benefit in kind.
  • An enhanced pension plan and life insurance.
  • Annual Performance Bonus Scheme.
  • Onsite gyms or local discounts where no onsite gym available.
  • Various other benefits and online discounts.

About Us

We champion diversity and we understand the importance of our people representing the communities and customers we serve. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job.

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