Quality Assurance Specialist
5 days ago
Steeper Group is a leading provider of Orthotic, Prosthetic and Assistive Technology products. We are committed to delivering high-quality products and services to our customers.
We are seeking a Quality Assurance Officer to join our team in Leeds. The successful candidate will be responsible for ensuring the quality of our products and services, and will work closely with our production team to identify and resolve any quality issues.
Key Responsibilities:
- Record and investigate customer complaints and non-conformances
- Sample 3rd party products as required
- Build positive relationships with internal departments to facilitate open communication
- Report back to relevant departments on quality issues and work with other teams on corrective and preventative actions
- Audit and inspect internal processes and production on a regular basis
Requirements:
- Experience with ERP (X3) system
- Experience with customer complaints
- QMS ISO9001 knowledge is desirable
- Experience in evidenced based decision making
- Strong data input and analysis
What We Offer:
- Continuous professional development plans with internal and external training and courses available
- Incremental holiday allowance (rising with service)
- Employee discount platform
- Employee Assistance Programs
- Qualification support
- Flexible working
Steeper Group is a proud disability confident employer and recipient of a recognised Investors in People accolade. We are committed to valuing diversity and treating everyone who works for or wishes to work for us fairly. We will treat everyone with the same attention, courtesy and respect, regardless of age, impairment, ethnic origin, nationality, religion or belief, social class, sex, sexual orientation, gender reassignment, marital or civil partnership status, responsibility for dependents, pregnancy and maternity or trade union activity. Steeper is committed to act positively towards disabled people and we actively welcome applications from disabled people.", "lang_code": "en"}
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