Global Internal Communications Lead

2 weeks ago

Gaydon, Warwickshire, United Kingdom Jaguar Land Rover Full time
Role Overview

Job Title: Global Internal Communications Lead

Job Type: Full-time

Location: Whitley (UK)

Job Reference: BE removed as per your request

Salary: Competitive

Job Description:

This is a senior leadership position within Jaguar Land Rover's Corporate Affairs & Motorsport chapter, focusing on the communications strategy for the business. The role entails developing and delivering high-quality, integrated, and impactful communications to engage, align, and influence across all stakeholders, including internal and external audiences.

Key Responsibilities:

  • Lead a global internal and supplier communications team across multiple locations, delivering targeted messaging, events, and campaigns to all JLR employees in line with Our Journey.
  • Develop, implement, and lead the global internal communications strategy, including management and growth of all channels. Measure the efficiency of internal communications efforts through analytics and feedback, and adjust strategies as needed to improve engagement and reach.
  • Protect and promote the JLR corporate reputation by overseeing consistent, timely, and transparent messaging to multiple stakeholders. Ensure alignment of all communications across internal and supplier audiences and work closely with colleagues across all corporate stakeholders and channels to ensure our tone and messaging is consistent.
  • Develop high-level strategic relationships with core cross-functional stakeholders to deliver the strategy and develop new opportunities alongside reacting quickly to internal and external challenges.
  • Drive positive collaboration and relationships internally at an operational level to ensure clear understanding and passionate implementation of vital business priorities to support business performance and build brand advocacy.
  • Secondary accountability for supplier communications – Develop and deliver a supplier communications approach and plan in service of JLR Industrial Operations supplier engagement strategy.

Requirements:

  • Significant demonstrable experience of managing large teams across multiple global locations, varied and often complex remit and nature to deliver against strategic communications priorities with strong leadership values.
  • Extensive experience in internal communications, internal culture building, and change management with demonstrable success.
  • Previous experience in building and implementing a global internal communications strategy to a complex mix of audiences.
  • Previous experience in building and implementing a global supplier communications strategy to a global audience with focus on protecting and promoting the business.
  • Prior experience of providing strategic advice to Executives and Senior Leaders and presenting to them on a regular basis, alongside creating speeches and other communications.
  • Demonstrable experience of implementing effective internal communications plans for a large complex organisation which deliver impact across multiple channels including management of complex messaging across multiple audiences to protect and promote company reputation.
  • Serve as one of the senior point people for global/Group internal communication during crisis situations, ensuring that employees are informed in a timely and transparent manner. Form part of the working group for crisis preparedness, as well as Crisis Management Team for Group-level crises.
  • Excellent internal stakeholder engagement with the ability to work collaboratively with colleagues from across the organisation.
  • Ability to work under pressure and to tight deadlines and often out of normal business hours.
  • Proven experience of complex global communication channel management.
  • Strategic thinker, with a broad industry knowledge and strong analytical skills.
  • Proven ability to analyse and create robust strategic campaigns, written communications across all key priority areas.
  • Significant experience of strategic PR & Communications to be able to work closely with our external communications team.
  • Proficient communication, influencing, and stakeholder management skills.
  • Strong knowledge of the JLR business, its brands, competitors, and positioning – as well as technology, manufacturing, and/or engineering sectors.
  • Ability to multi-task a high personal workload, balancing delivery of conceptual work with attention to detail and hands-on delivery.
  • Proven experience of budget responsibility and driving impact against spend.
  • A resilient individual who has strong influencing and engagement skills, is comfortable working across all stakeholders, and can build credibility and trust through experience and personal style.

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