Store Operations Manager
3 weeks ago
Company Overview
The Frasers Group is a leading UK retailer with a portfolio of brands that are pushing the boundaries of traditional retail environments.
Job Title
Store Manager
Job Description
We are seeking a fearless and results-driven Store Manager to join our team at Frasers Group. As a Store Manager, you will be responsible for the management of your store and team within the Frasers Group, and will be accountable for any outcomes.
Key Responsibilities
- Manage store operations and ensure delivery to expectation on all KPI's
- Train and coach the team to best practice and provide evidence of best practice through area/regional visits
- Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
- Understand business and customer expectation and motivate the team to deliver an excellent customer experience
- Understand product features and benefits and train your team to maximise sales opportunity
- Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
- Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance
- Be self-driven in own personal development and take on developmental feedback constructively
- Plan for development and create a clear team succession plan to encourage next generation and support business growth
- Understand and promote the Frasers Group core values and coach the team to engage with these values
- Engage with your team to feedback new ideas and contribute to the wider business
- Inspire the team and act as a role model. Take a 'hands-on' approach to management and running of the store
Requirements
- Minimum of 3 years retail management experience
- Ability to positively impact results in sales, payroll and stock loss
- Proven record of developing a Management team and talented individuals
- Must be able to work well under pressure and to strict deadlines
- Committed to achieving the highest store standards and customer service experiences
- Strong commercial awareness and able to analyse company and store reports
- A 'hands-on' approach to getting things done
The Rewards
- 20% Staff Discount across all Frasers group Stores
- Commission led rewards across a wide range of products
- 40% uniform discount
- Cycle to work scheme
- Loyalty scheme
- Excellent bonus scheme paid monthly
- Amazing career progression opportunities and new exciting learning & development programs
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