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Customer Service Representative
2 months ago
Job Opportunity:
We are seeking a highly skilled Customer Service Advisor to join our team at Get-Recruited (UK) Ltd. This is a fantastic opportunity to work with a reputable business that offers great career prospects and long-term development.
The Role:
- Manage the customer journey from start to end, ensuring a seamless experience.
- Assist with daily administrative tasks and oversee the entire order process for B2B clients.
- Set up and manage client accounts, maintaining business relationships and regular contact.
- Conduct client onboarding calls via video conferencing, welcome new clients, and represent the company.
- Be the primary point of contact for clients, assisting with inquiries and presenting presentations to customers.
Requirements:
- High-level administrative and sales experience.
- Proven experience in customer-focused roles, such as Sales Advisor, Sales Support, Sales Representative, Customer Service, or Sales and Customer Service Administrator.
- Strong Microsoft skills and experience with CRM/CMS systems.
- Confidence in conducting client video calls.
- Excellent organizational skills and experience in order processing and basic invoicing.
- Bonus: ability to speak a European language.
