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Food and Beverage Service Assistant

2 months ago

Beckenham, Greater London, United Kingdom Mytime Active Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Service Assistant at Mytime Active. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities

  • Customer Service
    • Greet and serve customers in a friendly and professional manner.
    • Respond to customer inquiries and resolve any issues in a timely and efficient manner.
  • Food and Beverage Service
    • Prepare and serve food and beverages to customers in a timely and efficient manner.
    • Ensure that all food and beverages are presented in a clean and appealing manner.
  • Teamwork and Communication
    • Work collaboratively with other team members to ensure seamless service delivery.
    • Communicate effectively with colleagues and management to ensure that customer needs are met.
  • Health and Safety
    • Follow all health and safety procedures to ensure a safe working environment.
    • Report any hazards or incidents to management immediately.

Requirements

  • Education and Qualifications
    • GCSEs or equivalent in English and Maths.
  • Experience
    • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask.
    • Basic knowledge of food and beverage preparation and presentation.

What We Offer

We offer a competitive salary and benefits package, including:

  • Free access to Mytime Leisure & Golf for you and one other.
  • 29 days annual leave (including bank holidays). Additional leave with length of service.
  • Holiday purchase scheme.
  • 25% off food and beverage and free hot drinks.
  • NEST pension.
  • Early Pay- withdraw a part of your salary in advance of the pay day.
  • New Employee Referral Bonus
  • Access to 300 plus accredited courses for personal development
  • Exceptional achievement award scheme.
  • Employee Benefits Platform & salary sacrifice schemes.
  • Health and Wellbeing Benefits including Health Assessments and checks.