Donor Care Professional
1 week ago
About this role
As a Donor Care Professional with Human Appeal, you will play a vital part in ensuring the smooth running of our donor care operations. Your primary responsibility will be to provide exceptional support to our donors, responding to their queries and resolving any issues in a timely and professional manner.
About the role
- Respond to donor inquiries via phone, email, or other communication channels
- Provide accurate information on our programs and services
- Maintain up-to-date knowledge of our organization's activities and initiatives
- Collaborate with internal teams to resolve complex donor issues
- Develop and implement strategies to improve donor satisfaction and retention
About the team
You will be part of a dynamic and supportive team that is passionate about delivering exceptional service to our donors. We are committed to creating a positive and inclusive work environment that encourages growth and development.
About the location
This role is based in Cheadle, UK, offering a great work-life balance and easy access to public transportation.
About the benefits
- A competitive salary of £25,000 - £30,000 per annum
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to make a real difference in the lives of people affected by poverty and conflict
About the next steps
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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