Dining Services Assistant
4 days ago
About the Role:
We are seeking a Dining Services Assistant to join our team at Signature Senior Lifestyle Operations Ltd. As a key member of our dining services team, you will be responsible for delivering exceptional service to our residents in our luxury care and nursing home in Hertford.
The successful candidate will have excellent communication skills, be able to work well under pressure, and provide a warm and welcoming environment for our residents.
Key Responsibilities:
- Welcome residents, explain menu choices, and serve food from the kitchen with a smile.
- Keep the dining room spotlessly clean and maintain high standards of hygiene.
- Support dining operations or food & beverage service in other areas, such as the Private dining room, Café, Sky Lounge Bistro, or special events.
- Handle complaints professionally and inform the supervisor of any issues quickly and politely.
What We Offer:
Paid Rate: From £12.00 per hour (depending on experience)
Benefits:
- Up to 30 days annual leave, plus 8 bank holidays (depending on length of service)
- A workplace pension scheme
- Free meals on shift for staff working 6+ hours
- A Life Assurance Scheme and Blue Light Discount Scheme
- A Refer A Friend Incentive scheme
- An Employee Assistance Programme offering occupational health support and wellbeing services
Requirements:
- Kind and compassionate: You are empathetic and understanding
- Positive and resilient: You can handle challenging situations with ease
- Proactive and organised: You can manage your time effectively and prioritise tasks
- Honest and accountable: You take ownership of your actions and responsibilities
- Passionate and keen to develop: You are enthusiastic about learning and growing
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