Digital Fundraising Expert

6 days ago


London, Greater London, United Kingdom Enthuse Full time

We're seeking a Digital Fundraising Expert to join our Customer Support team at Enthuse. As a leading nonprofit software company, we empower great causes through our digital fundraising platform. Our mission is to transform the industry by building innovative technology that drives impact.

As a key member of our team, you'll create and deliver exceptional customer experiences, identifying knowledge gaps and producing high-quality support content. With experience in a support-based role and/or SaaS business, you'll manage multiple support cases daily, leveraging your working knowledge of digital platforms.

Our ideal candidate has an unwavering positive attitude, a love for helping others succeed, and a strong ability to build connections and gain trust. A salary of £22k (£24k OTE) for this role reflects our commitment to attracting top talent.

At Enthuse, we value work-life balance, offering flexible hours, remote work options, and a generous holiday allowance. You'll also enjoy benefits like private health insurance coverage, places for races, and a 1-month paid sabbatical after 5 years.



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