Senior Property Manager
2 weeks ago
About the Role:
As a Senior Property Manager at The People Pod, you will oversee a stunning portfolio of properties and help grow the team in the very near future. Our client, driven by exciting partnerships within the luxury living space, is looking for a Senior Property Manager to take ownership of their own portfolio. With fresh leadership steering the agency and a commitment to providing a full end-to-end service for landlord investors, this is your chance to shape a role in a company that values service above all and has ambitious plans for their certain growth.
Key Responsibilities:
• Communicate with landlords in a way that reflects the high-level service
• Arranging, carrying out and following up on snagging Reports for our new-build properties
• Ensuring that we have a suitable number of keys sets for tenants, and to suitably manage any new properties
• All work is mainly office based, other tasks are outsourced such as check-ins, inventory checks etc.
• Organising & recommending maintenance works, including new build snagging and defects management
• Making regular 'check in' calls with landlords
• Delivering exceptional customer service to our customers & landlords
• Renewing & negotiating tenancy agreements
• Dealing with Deposit apportionments
• Managing a smaller portfolio of up to 100
• Responsibility of 'key client' portfolios
• Lead and coach a small team
What We're Looking For:
• Minimum of 2 years' experience in a busy lettings/property management office
• Proficiency with Microsoft Office applications, including Excel and Word
• Experience with property lettings software. (Reapit / Goodlord / Fixflo are desirable)
• Exceptional customer service skills and strong organisational skills
• Excellent spoken and written communication skills
• A naturally upbeat and positive person with a can-do attitude and a strong work ethic
• ARLA qualification is desirable
Why Choose Us?
• Competitive basic salary of £30,000
• Join an award winning business
• Great opportunities to help shape a department and step into leadership in the near future
• Bonus of up to £2500 per annum
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