Booking Coordinator

2 weeks ago

Swadlincote, Derbyshire, United Kingdom Blue Arrow Full time

Job Overview: We are looking for a Booking Coordinator to join our team. This role involves making outbound follow-up calls to expectant patients and ensuring they are booked in for appointments. You will be responsible for delivering quality work across multiple tasks within required deadlines.

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About the Team: Our bookings team is responsible for ensuring that patients receive timely and effective support. We are a dynamic and fast-paced team that is passionate about providing an exceptional customer experience.

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Key Responsibilities: The key responsibilities of this role include making outbound calls to patient listings, booking them in for appointments, and providing an outstanding service experience to customers. You will also take ownership of customer problems, solving them at first point of contact and escalating when required.

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What We Offer: Blue Arrow offers a competitive salary and a range of benefits, including the opportunity to work with a leading provider of homecare. We are proud to be a Disability Confident Employer and are committed to helping find great work opportunities for great people.

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