Patient Flow Coordinator
1 week ago
We are seeking a highly skilled and motivated Meet and Greet Coordinator to join our team at Hereford Medical Group.
Job SummaryThe successful candidate will be responsible for providing exceptional customer service, ensuring smooth patient flow, and supporting administrative functions. This is an exciting opportunity to work in a dynamic and fast-paced environment, making a positive impact on patients' experiences.
Key Responsibilities- Welcome patients and visitors, verify appointments, and direct them to the appropriate waiting area.
- Assist with patient check-in, collect necessary information, and enter it into the system.
- Provide information and assistance to patients regarding practice services, appointment scheduling, and general enquiries.
- Maintain a clean and tidy reception and waiting area, monitor supplies, and inform supervisors of any needs for replenishment.
- Work closely with clinical and administrative staff to ensure efficient practice operations.
- Excellent communication and interpersonal skills.
- Ability to work without direct supervision and determine own workload priorities.
- Previous experience in a customer service role, preferably in a healthcare setting.
- A good standard of general education, including English and Maths at GCSE level or equivalent.
- An estimated salary of £25,000 - £30,000 per annum, depending on experience.
- The opportunity to work in a people-centered organization that values its staff and offers a range of benefits, including the NHS Pension Scheme, Employee Assistance Program, and on-site Occupational Health Services.
- A dynamic and supportive work environment, with opportunities for professional development and growth.
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Patient Flow Coordinator
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Hereford, Herefordshire, United Kingdom Hereford Medical Group Full timeAbout the RoleWe are seeking a highly skilled and organized Patient Flow Coordinator to join our team at Hereford Medical Group. As a key member of our reception team, you will be responsible for ensuring the smooth flow of patients through our GP surgery.Key ResponsibilitiesWelcoming patients and visitors upon arrival, verifying appointments, and directing...
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Patient Flow Coordinator
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Hereford, Herefordshire, United Kingdom Hereford Medical Group Full timeJob Summary We are seeking a highly organized and communicative Meet and Greet Coordinator to join our team at Hereford Medical Group. This role serves as the first point of contact for patients visiting our GP surgery, providing a warm welcome and ensuring smooth patient flow within the practice. Key responsibilities include: Welcoming patients and...
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