Fire and Security Contracts Manager
1 month ago
Alarm Communications Limited is a leading team of fire protection, commercial security, and building management systems specialists. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia, and education establishments in and around Greater London. We are currently looking to appoint a new Contract Manager to be based out of our Head Office in Frimley, Surrey.
As a Contract Manager, you will be responsible for managing a team of between 5-15 staff and around £600k-£2m in annual revenue. Your key responsibilities will include:
- Account management - liaising with clients to develop a sustainable pipeline of works.
- Service base – Working with the support of a service manager to review and renew all service contracts and ensure that all Service levels and KPI's are met or exceeded.
- Managing small projects – Directly managing minor and small works with the assistance of senior engineers and other support staff.
- Major Project – working in partnership with a Project Manager to act as the client's liaison to monitor larger scale projects for your clients, ensuring all site standards and client expectations are met.
- Invoicing and financial reporting – Complete monthly works reviews and submitting all invoicing and progress claims, accurately and on time every month.
- Responsible for all SHEQ (Safety, Health, Environment and Quality) risk assessment and method statements, general management reports and audits for their business unit.
- People management of junior managers, admin, engineers, and apprentices, including supporting/encouraging their development and completing staff appraisals.
Alarm Communications consistently aspire to create safe, secure, and sustainable spaces, that have a positive influence on the lives of colleagues, clients, and the communities we work in. Therefore, in addition to having all the usual attributes of a great Alarm Communications' employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team, you will also need:
- Either be from a technical/engineering background, or with proven experience within the Fire and Security Industry.
- Experience with large-scale, networked, commercial applications. Including experience with I.P networks and integrated solutions.
- Able to work with in-house staff and approved contractors to deliver a range of works across various disciplines.
We offer a range of benefits, including:
- Royal London Pension
- Life Assurance 4x Salary
- 20 Days Paid Holidays plus Bank Holidays
- Additional Day holiday for each full year of completed service (up to 25 days)
- Additional Birthday Holiday
- Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
- Mental Health & Well-being Scheme
- Employee Recognition Scheme
- Free, secure, onsite parking
- Development and progression opportunities
We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.
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