Motor Claims Specialist
4 weeks ago
We are seeking an experienced Motor Claims Handler to join our growing Casualty team at Davies.
About the Role:The successful candidate will be responsible for handling claims on behalf of various clients, providing a quality, proactive, 360 claims service in accordance with the insurer's claims handling philosophy.
Key Responsibilities:- Establish cover for claims and record them on the digital claims handling system
- Investigate liability claims, either from the desk or by instructing loss adjusters
- Make decisions on liability and negotiate settlement of claims
- Ensure compliance with legal timescales and client SLAs
- Build relationships with external clients and stakeholders
- Provide referral support to less experienced colleagues
- Experience of policy wording and terms and conditions
- Knowledge of insurance and the insurance market
- Knowledge of how to value an injury claim
- Knowledge of reserving philosophies desirable
- Knowledge of Civil Procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Take responsibility for your own workload
- Must be able to demonstrate adaptability and flexibility
- Good planning and organisational skills
- Strong IT skills
Davies is a community of outstanding people who welcome different perspectives, support each other's ambitions, and grow together. We are a dynamic and innovative company that strives for what's next, empowered to discover new paths and make an impact in our communities.
We are committed to being an equal opportunities employer and endeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability, please contact Human Resources.
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