Education Technology Coordinator
6 hours ago
We are seeking a highly skilled Education Technology Coordinator to join our secondary school's technical support team. The successful candidate will be responsible for managing and maintaining the school's ICT systems, providing technical support, and ensuring smooth operation of all computer-based technologies.
Key Responsibilities- Technical Support and Troubleshooting:
- Provide IT Support: Offer first-line support for hardware and software issues, troubleshooting and resolving technical problems efficiently.
- User Assistance: Assist staff and students with day-to-day ICT queries, including software, hardware, printers, and network access.
- Device Setup and Maintenance: Install, configure, and maintain ICT equipment, including PCs, laptops, tablets, projectors, interactive whiteboards, printers, and other peripheral devices.
- Network and Systems Management:
- Network Monitoring: Monitor and maintain the school's IT network, ensuring servers, wireless networks, and internet access are operating smoothly and securely.
- User Account Management: Manage and maintain user accounts, including password resets and permission changes in line with school policies.
- Software Installation and Updates: Install and update software on school computers, ensuring all software is correctly licensed and up-to-date.
- Hardware and Infrastructure Maintenance:
- ICT Infrastructure: Maintain and repair hardware components, including PCs, servers, switches, and cabling.
- Equipment Setup: Set up ICT equipment for classroom use, school events, and examinations, ensuring everything is operational and ready for use.
- Inventory Management: Maintain an up-to-date inventory of all ICT equipment and resources, and assist in ordering new hardware or software as needed.
- Health and Safety and Compliance:
- Compliance: Ensure all ICT operations comply with school policies, GDPR, and relevant health and safety regulations.
- Security: Implement and maintain security protocols for all systems, including managing anti-virus software, firewalls, and backup processes.
- Documentation: Keep accurate records of system changes, maintenance tasks, and technical support requests.
What We Offer
- Competitive salary based on experience (£30,000 - £40,000 per annum).
- Opportunity to work in a dynamic educational environment with access to the latest technologies.
- Training and professional development opportunities.
- Supportive and friendly working environment.
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