Restaurant Host

1 week ago


Plymouth, Plymouth, United Kingdom Rockfish Plymouth Full time

About the Role

We are seeking a skilled and enthusiastic Restaurant Server to join our team at Rockfish Plymouth. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a memorable dining experience for our guests.

Key Responsibilities

  • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the kitchen and other servers to ensure seamless service delivery.
  • Manage tables effectively, ensuring prompt service and maintaining a clean and organized dining area.
  • Upsell and promote our menu items, highlighting our fresh seafood and coastal-inspired dishes.
  • Handle customer complaints and concerns in a professional and courteous manner.

What We Offer

  • A competitive hourly rate, with the opportunity to earn additional income through tronc and gratuities.
  • A comprehensive benefits package, including access to Rockfish paddleboards, competitions and incentives, and a generous refer-a-friend scheme.
  • Opportunities for career growth and development, with many of our managers having started as servers.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.

Requirements

  • Previous experience in a similar role, preferably in a fast-paced restaurant environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • A flexible approach to working hours, with the ability to work a variety of shifts, including evenings and weekends.
  • A passion for delivering exceptional customer service and creating a memorable dining experience.

How to Apply

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].


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