Front Desk Team Lead
2 weeks ago
We are seeking a skilled Reception Supervisor to oversee the front desk team and ensure exceptional guest service at our 4-star hotel in Gerrards Cross.
The Job
- Lead the reception team to deliver high standards of service and maximum guest satisfaction.
- Report to the Reception Manager and contribute to the hotel's overall success.
The Ideal Candidate
- At least 2 years' experience in a similar hotel environment with supervisory responsibilities.
- Good knowledge of computerized PMS systems, ideally Opera.
- Self-motivation, ability to motivate the team, and excellent communication skills.
- Experience in coaching and mentoring team members to develop their skills.
What We Offer
- A competitive salary of £26,000 basic.
- A 40-hour week with 5 days on and 2 days off.
- Service on top of basic, a paid day off for your birthday, and 24/7 Employee Assistance Programme.
- Group Rewards for exceptional guest service, employee appreciation events, and opportunities for training and development.
The Place
A picturesque 4-star hotel in Buckinghamshire with 150 bedrooms, a busy hotel restaurant, lounge bar, and conference facilities.
Apply Today
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