Front Desk Team Lead

2 weeks ago


Gerrards Cross, United Kingdom C&E Recruitment Full time
Reception Supervisor Job

We are seeking a skilled Reception Supervisor to oversee the front desk team and ensure exceptional guest service at our 4-star hotel in Gerrards Cross.

The Job

  • Lead the reception team to deliver high standards of service and maximum guest satisfaction.
  • Report to the Reception Manager and contribute to the hotel's overall success.

The Ideal Candidate

  • At least 2 years' experience in a similar hotel environment with supervisory responsibilities.
  • Good knowledge of computerized PMS systems, ideally Opera.
  • Self-motivation, ability to motivate the team, and excellent communication skills.
  • Experience in coaching and mentoring team members to develop their skills.

What We Offer

  • A competitive salary of £26,000 basic.
  • A 40-hour week with 5 days on and 2 days off.
  • Service on top of basic, a paid day off for your birthday, and 24/7 Employee Assistance Programme.
  • Group Rewards for exceptional guest service, employee appreciation events, and opportunities for training and development.

The Place

A picturesque 4-star hotel in Buckinghamshire with 150 bedrooms, a busy hotel restaurant, lounge bar, and conference facilities.

Apply Today


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