Front of House Team Member
3 weeks ago
Job Summary
We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at The Bricklayers Arms, a vibrant and bustling pub in Flaunden. As a key member of our front of house team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and contributing to the overall success of our business.
Key Responsibilities
- Customer Service: Provide outstanding service to our guests, ensuring their needs are met and exceeded.
- Teamwork: Work collaboratively with our team to achieve excellent customer satisfaction and a seamless dining experience.
- Product Knowledge: Develop a thorough understanding of our menu, drinks, and services, and be able to make recommendations to our guests.
- Stock and Cash Handling: Accurately record customer orders, manage cash and stock, and maintain a high level of integrity in all financial transactions.
- Health and Safety: Adhere to our health and safety procedures, ensuring a safe and secure environment for our guests and colleagues.
What We Offer
- Tronc: Enjoy a competitive tronc scheme, providing a share of tips and gratuities.
- Staff Benefits: Take advantage of our employee recognition program, financial wellbeing program, and meal deals while on shift.
- Training and Development: Receive comprehensive training and development opportunities, including online courses and on-the-job coaching.
About Us
RedCat Pubs is a dynamic and ambitious company, dedicated to reviving and regenerating amazing spaces across the UK. We are passionate about providing industry-leading, lifestyle-enhancing spaces that inject excitement back into the hospitality sector. If you share our values and are passionate about delivering exceptional customer experiences, we would love to hear from you.
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