Scheme Manager Non Residential Position

4 weeks ago


Letchworth, Hertfordshire, United Kingdom Home Group Full time

About the Role

As a Scheme Manager Non Residential, you will be responsible for ensuring the smooth running of our retirement community. This includes managing our buildings, ensuring our customers are supported to live independently in their own home, and providing a warm, safe, and welcoming environment.

Key Responsibilities

  • Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure, and meet required safety standards.
  • Providing visibility on the scheme, engaging with customers, responding to calls, and providing a warm, safe, and welcoming environment.
  • Ensuring communal areas are clean, safe, and welcoming.
  • Working with partner contractors for any repairs and maintenance works required in communal living areas.
  • Signposting customers to relevant services to support their welfare and make a difference to their lives.
  • Supporting our sales team when a new property becomes available, interviewing new potential customers, and providing a warm welcome as our new customers move in.

What We Offer

  • A competitive salary and great benefits, including a Health Cash Plan, over 800 high street discounts, and a generous pension scheme.
  • The opportunity to work for a top 10 Great Place to Work in the UK and make a real difference to people's lives.
  • A supportive and inclusive work environment, with opportunities for career growth and development.

About Us

Home Group is a leading provider of affordable housing and care services. We are committed to making a positive impact on the lives of our customers and colleagues. We value diversity, inclusion, and equality, and we are proud to be a Disability Confident employer.



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