Customer Service Team Lead
3 days ago
Our client, a leader in the aerospace industry, seeks an experienced Order Management Specialist to join their customer service team. As an Order Management Specialist, you will play a critical role in managing the company's customer order book, ensuring timely delivery of products and services to meet customer requirements.
The successful candidate will have excellent communication and organizational skills, with experience in managing multiple priorities and deadlines. You will also have a strong understanding of the aerospace industry and its regulatory requirements.
Order Management Specialist - Benefits
• Salary: £45,000 - £55,000 per annum (dependent on experience)
• 25 days holiday
• Private Medical
• Pension scheme up to 13%
• 3x life assurance
Order Management Specialist - Responsibilities
• Manage the customer order book, ensuring timely delivery of products and services to meet customer requirements
• Develop and maintain strong relationships with customers, identifying opportunities to improve service and satisfaction
• Collaborate with cross-functional teams to resolve customer issues and ensure seamless delivery of products and services
• Analyze customer data to identify trends and areas for improvement
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