Experienced Account Manager

2 days ago


Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

Award-winning ACCS is seeking an Experienced Account Manager to join our team in Solihull, driving customer success and growth. The successful candidate will have a proven track record in customer-facing roles, with experience in SaaS companies and a strong understanding of CRM systems.

This role requires someone who can build strong relationships with clients, identify upselling opportunities, and provide exceptional customer care. With a strong focus on customer satisfaction, we are looking for a skilled professional to lead our customer success efforts in Solihull.

Key Responsibilities:

  • Proactively consult and oversee customers' sales-i activity to recommend training and enablement best practices
  • Manage all notes and updates in the CRM for customers
  • Implement sales-i best practices with clients to ensure optimal utilisation of the tool

What We Offer:

  • $55,000 - $62,500 salary range based on experience
  • Opportunities for career growth and development within a growing company
  • Impressive workspace in Solihull, offering spacious offices close to motorway networks and train/bus stations
  • Excellent working environment with fantastic social activities and events


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