Experienced Account Manager
2 days ago
Award-winning ACCS is seeking an Experienced Account Manager to join our team in Solihull, driving customer success and growth. The successful candidate will have a proven track record in customer-facing roles, with experience in SaaS companies and a strong understanding of CRM systems.
This role requires someone who can build strong relationships with clients, identify upselling opportunities, and provide exceptional customer care. With a strong focus on customer satisfaction, we are looking for a skilled professional to lead our customer success efforts in Solihull.
Key Responsibilities:
- Proactively consult and oversee customers' sales-i activity to recommend training and enablement best practices
- Manage all notes and updates in the CRM for customers
- Implement sales-i best practices with clients to ensure optimal utilisation of the tool
What We Offer:
- $55,000 - $62,500 salary range based on experience
- Opportunities for career growth and development within a growing company
- Impressive workspace in Solihull, offering spacious offices close to motorway networks and train/bus stations
- Excellent working environment with fantastic social activities and events
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