Key Holder

6 days ago


Gloucester, Gloucestershire, United Kingdom ESTÉE LAUDER Companies Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Beauty Supervisor to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our retail store. As a key member of our team, you will be responsible for leading by example, providing exceptional customer service, and driving sales growth.

About the Role:

  • Lead and motivate a team of sales associates to achieve sales and customer service targets
  • Provide coaching and mentoring to team members to enhance their skills and knowledge
  • Ensure accurate cash reconciliation and manage store operations, including opening and closing procedures
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with the Store Manager and Assistant Manager to achieve business objectives

Requirements:

  • Previous retail operations experience, including cash reconciliation and store management
  • Proven leadership and coaching skills, with experience in motivating and developing teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Flexibility to work a variety of shifts, including evenings and weekends
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • Competitive salary and commission scheme
  • Annual leave and family leave
  • Product discount and staff product concession
  • Mental health wellbeing initiatives and employee assistance programme
  • Extensive training and development opportunities


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