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Logistics Assistant
2 months ago
Job Title: Drivers Mate
**Job Summary:**
We are seeking a skilled and customer-focused Drivers Mate to join our team. As a Drivers Mate, you will play a critical role in delivering exceptional customer service and ensuring the safe and efficient delivery of electrical products to our customers.
**Key Responsibilities:**
* Safely deliver, install, and demonstrate electrical products to customers, including White Goods, Televisions, and Cookers.
* Engage with customers, providing clear communication and ensuring their delivery and installation experience meets the highest standards.
* Maintain regular contact with the site to manage changes to customer delivery requests and escalate any unplanned issues.
* Liaise with manufacturers at the point of delivery as necessary.
* Handle products safely and with care, supporting colleagues to do the same.
* Meet the physical requirements of the role and manage changing volumes of load held in the vehicle.
**Requirements:**
* A passion for delivering excellent customer service.
* Strong verbal communication skills, both on the phone and face-to-face.
* Ability to work flexibly, alone or collaboratively with colleagues.
* Utilize equipment and handle products safely to ensure best practice for a safe delivery.
* Take responsibility for own learning and development.
* Ability to use initiative to problem solve in a timely and calm manner.
**What We Offer:**
* Competitive hourly rate.
* Temporary contract with the possibility of extension.
* Opportunity to work with a leading electrical products company.
**How to Apply:**
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please apply now. Our resourcing team will be in touch to discuss your application.