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Security Officer

2 months ago

StratforduponAvon, Warwickshire, United Kingdom OCS Group Full time
About The Role

We are seeking a dedicated and highly professional Security Officer to join our team at a renowned and prestigious shopping centre in a busy city centre. As a Security Officer, you will play a vital role in ensuring the safety and security of our customers, staff, and premises.

Key Responsibilities
  • Conduct regular patrols throughout the shopping centre to deter and detect criminal activity.
  • Respond swiftly and effectively to security incidents, including theft, vandalism, anti-social behaviour, and public disturbances.
  • Work closely with emergency services and law enforcement agencies when required.
  • Assist in implementing the centre's counter-terrorism strategy by maintaining awareness of potential threats and taking appropriate action when necessary.
  • Provide excellent customer service, assisting shoppers and visitors with directions and information.
  • Enforce the centre's policies, ensuring compliance with health and safety regulations.
  • Prepare accurate incident reports and daily logs, ensuring detailed records of any security issues.
  • Act as a visible presence to deter criminal activity and offer reassurance to visitors.
  • Participate in regular training and development sessions, including counterterrorism and emergency response training.
Requirements
  • Valid SIA Door Supervisor or Close Protection Licence (essential).
  • First Aid at Work certification.
  • Previous experience in a security role, preferably in a large retail or shopping centre environment. Ex Police or military is advantageous.
  • Strong awareness of counter-terrorism measures and protocols.
  • Excellent communication and interpersonal skills, with the ability to remain calm under pressure.
  • Attention to detail and the ability to respond swiftly and efficiently to security incidents.
  • Ability to work flexibly, including weekends, evenings, and public holidays.
  • A strong sense of integrity and responsibility, with a commitment to maintaining a secure environment.
What We Offer
  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme 'OCS Stars'- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support
About The Company

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.