Administrative Assistant

1 day ago

Taunton, Somerset, United Kingdom Empower Family Group Full time
Job Title: Administrator

Job Summary:

We are seeking an experienced Administrator to join our team at Empower Family Group. As an Administrator, you will play a vital role in supporting our Quantock Outdoor Education team by managing administrative tasks, ensuring efficient coordination between management and support staff, and maintaining an effective service.

Main Responsibilities:

  • Maintain accurate paper and digital records to satisfy regulatory, statutory, and internal company requirements.
  • Take notes and minutes at meetings.
  • Support the development and maintenance of relationships with stakeholders and address any issues or shortfalls.
  • Maintain HR, Recruitment, and Training compliance by conducting timely completion of all HR-associated documentation.
  • Answer the telephone and respond to enquiries in a friendly and efficient manner.
  • Process and reply to new enquiries and referrals received by the service.
  • Support service managers, deputies, and services through promotion and attendance at marketing events for recruitment.
  • Proactive internal communication to staff across services via appropriate communication platforms.
  • Report any incidents or non-compliance within the service to the Service Manager or next available management level.
  • Conduct regular administrative audits for the service.
  • Support with the management of rotas.
  • Any other ad hoc administration duties, including visiting homes, support workers, and young people.

Requirements:

  • Demonstrate clerical experience from a similar role.
  • Flexible, organised, able to prioritise workloads, solve problems, and make decisions.
  • Solid written and verbal communicator with an eye for detail and excellent interpersonal skills.
  • Highly proficient in the use of Sharepoint, Excel, Word, Outlook, PowerPoint, and Windows.

Important Information:

This post is exempt from the Rehabilitation of Offenders Act 1974, and applicants are required to declare any convictions, cautions, reprimands, and final warnings that are not protected.

Empower Family Group is unable to provide sponsorship to any applicants.

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