Service Delivery Coordinator
3 days ago
Key Responsibilities:
- Deliver exceptional customer service, ensuring timely and accurate responses to client queries.
- Collaborate with delivery teams to resolve technical issues and provide expert advice.
- Develop and maintain documentation after client meetings, highlighting key actions and follow-up requirements.
Requirements:
- Proven track record in customer-facing roles, preferably in software development, finance, or IT services.
- Excellent decision-making skills, with the ability to take calculated risks.
- Comfortable communicating complex technical concepts to non-technical stakeholders.
Benefits:
- Salary range: £31,000-£34,000 per year.
- Private medical insurance, health cash plan, dental insurance, eye care vouchers, and flu vaccinations.
- Lifelong learning opportunities, flexible working hours, and employee recognition programs.
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