Garage Performance Analyst

4 weeks ago

Worcester, Worcestershire, United Kingdom Halfords Full time
Job Title: Garage Performance Analyst

The Garage Performance Analyst plays a pivotal role in driving business success at Halfords by collaborating with cross-functional teams to develop and implement data-driven reporting solutions. This role is responsible for identifying performance opportunities, delivering regular insights, and interpreting data to inform key business decisions.

As a key member of the Central Ops, Field, and Garage Management teams, the Garage Performance Analyst will work closely with stakeholders to design and implement new reporting solutions that bridge performance gaps. This involves producing regular BAU performance reports, conducting analysis to support key stakeholders, and working cross-functionally to deliver business propositions.

Key Responsibilities:
  • Develop and maintain regular BAU reporting to support business decision-making.
  • Create and present data insights across various channels to inform business strategy.
  • Support target setting and forecasting initiatives.
  • Conduct analytical data analysis to support project initiatives.
  • Manage and maintain data integrity across all data sources.
  • Identify trends in data and provide actionable recommendations for improvement.
  • Respond to ad-hoc data mining and analysis requests.
  • Collaborate with Field Teams to identify issues and provide solutions.
  • Serve as the primary point of contact for performance-related inquiries from the Field Team.
Requirements:
  • Proficiency in Excel and experience with Power BI.
  • Ability to work collaboratively with Field Teams to gather feedback, investigate issues, and communicate solutions.
  • Experience presenting information at a senior level.
  • High levels of personal integrity and attention to detail.
  • Excellent communication and problem-solving skills.

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