Sales and Customer Service Representative

5 days ago


London, Greater London, United Kingdom The SWATCH Group Full time
About Us:
The SWATCH Group is a leading luxury watch and jewelry manufacturer, renowned for its innovative designs and commitment to quality. Our brand is built on a rich heritage of craftsmanship and style, and we take great pride in our ability to provide unforgettable experiences for our customers.

Job Overview:
We are seeking a skilled Sales and Customer Service Representative to join our team at The SWATCH Group. As a Retail Sales Associate, you will play a vital role in delivering exceptional customer experiences, driving sales growth, and contributing to the success of our stores.

Responsibilities:
  • Provide world-class customer service, building strong relationships with customers and exceeding their expectations.
  • Maintain a deep understanding of our product range, including features, benefits, and technical specifications.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and international currencies.
  • Contribute to visual merchandising standards, ensuring the store is clean, tidy, and visually appealing at all times.
  • Participate in regular training sessions to stay up-to-date with new products, company policies, and procedures.

Requirements:
- Previous retail experience, preferably in a sales role
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong product knowledge and attention to detail

Estimated Salary: £25,000 - £30,000 per annum (dependent on location and experience)

This is an exciting opportunity to join a dynamic team and contribute to the success of The SWATCH Group. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.

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