Service Coordinator Role
3 days ago
About Us
The Royal College of Surgeons of England is a renowned professional membership organization, striving for excellence in the UK and globally. Our mission is to provide education, assessment, and development to nearly 30,000 surgeons, dental surgeons, and surgical teams at various stages of their careers.
We are seeking two Trainee Services Coordinators to work within the Joint Committee on Surgical Training (JCST). These roles will play a crucial part in supporting the team's work, delivering exceptional customer service to trainees, trainers, and other stakeholders.
As a Trainee Services Coordinator, you will develop an understanding of the rules and guidelines governing surgical training, as well as the JCST's processes and those of regulatory and training bodies in the UK and Ireland. You will utilize the ISCP online training management system daily.
Key Responsibilities
- Providing advice and guidance-based support services for users of the ISCP website
- Supporting the Committee and Trainee Services Managers in dealing with trainee casework and committee support
- Developing an understanding of the rules and guidelines governing surgical training
- Utilizing the ISCP online training management system on a daily basis
Requirements
- 5 GCSEs grades A-C, or equivalent, including Maths and English
- Experience in a customer-facing environment
- Previous office experience
- Ability to prioritize tasks in a busy work environment
- Excellent communication skills, written and spoken
- Proven ability to take initiative
- Ability to work independently and under pressure
- Keen attention to detail
What We Offer
- A competitive salary of £24,930 per annum
- 27 days paid holiday + bank holidays and up to 4 college closure days
- Flexible working arrangements
- Enhanced contributory pension scheme & other leave entitlements
- Variety of learning and development opportunities
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